Agriculture and Agri-Food Canada's Twitter Terms of Use

Agriculture and Agri-Food Canada (AAFC) provides leadership in the growth and development of a competitive, innovative and sustainable Canadian agriculture and agri-food sector.

By using Twitter you are bound by the Twitter Terms of Service and its related policies and rules, which govern your access to and use of Twitter. You are strongly encouraged to read them on the Twitter web site at: www.twitter.com/tos.

By participating in, subscribing to, joining or following AAFC's Twitter page, you are also agreeing to AAFC's Terms of Use. These terms do not modify your agreement with Twitter.

AAFC's use of Twitter is intended to encourage interaction between AAFC and its subscribers. AAFC does not endorse any of the views in comments posted by users on its pages.

AAFC currently manages two corporate Twitter pages:

AAFC's Terms of Use are reviewed on a periodic basis and may be amended at any time. Keep checking this page on AAFC online often to obtain the latest Terms of Use.

AAFC does not endorse any particular social media site or tool.

Content of Tweets

AAFC Twitter pages (@AAFC_Canada and @AAC_Canada) are mainly used as an alternative tool to post content that is on Agriculture and Agri-Food's Web site. More information about the Department is also available on the Agriculture and Agri-Food Web site.

If you follow the AAFC Twitter feed, you can expect tweets on any of the following:

Frequency of Tweets

During some periods, AAFC may tweet more or less frequently. You should expect to receive tweets during regular working hours, Monday to Friday from 8:30 a.m. to 4:30 p.m. EST/EDT, with limited activity on weekends. Any activity during holidays, after core hours and on weekends would likely be along the lines of emergency or urgent communications of significant value to followers. Otherwise, the pages will be relatively inactive during these times.

Following

AAFC's decision to follow a particular Twitter user does not imply endorsement of any kind. AAFC follows pages on Twitter that are relevant to AAFC's mandate and to the work of other government agencies and departments. AAFC may also follow Twitter pages of non-profit organizations and associations that comment on agriculture, science and food issues as it pertains to AAFC.

Followers

A follower of AAFC's Twitter page is not an endorsement by AAFC of that follower, their organization or opinions.

Availability

AAFC's Twitter updates may be subject to downtime that is beyond AAFC's control due to the Twitter network becoming unresponsive or unavailable.

Links to Other Web Sites

From time to time, AAFC Twitter pages may tweet links to web sites that are not under the control of the Government of Canada. These links are provided solely for the convenience of users. AAFC is not responsible for and does not guarantee the accuracy, currency or reliability of the content on these sites, nor does it endorse the sites and their content.

@replies

AAFC welcomes feedback and ideas from all followers.

By posting content on AAFC's Twitter page, you are providing your permission for AAFC to use, copy and reproduce your content when necessary on its Twitter page and for departmental storage, accessibility or disclosure in response to a request under the Access to Information Act and Privacy Act. This can happen at AAFC's discretion and without notice to you.

All @replies will be read. Although AAFC is not able to reply individually to all messages, they will be handled on a case-by-case basis and responded to when deemed appropriate.

AAFC:

If a comment or a question posed to AAFC is of significant business value and/or requires a greater level of detail, AAFC may develop a formal response and distribute the information through other channels such as our Web site or other social media channels.

AAFC will not engage in issues of party politics or answer questions which violate these Terms of Use.

Moderating user-generated Tweets

Your participation in the conversation on AAFC's Twitter page is completely voluntary. Twitter has its own "Twitter Terms of Service and Twitter Rules" that describe the limitations to the types of content that can be posted on Twitter and the consequences of any violations.

When you post a tweet, you are also indicating your understanding and acceptance of Twitter Terms of Service, Twitter Rules and AAFC's Twitter Terms of Use.

AAFC reserves the discretionary right to monitor the content posted on its Twitter page and may, without notice or liability to followers or any other person, take steps to inform Twitter if a follower does not abide by Twitter's Terms of Service and Twitter Rules. AAFC may also block or remove a follower, pursuant to AAFC's own Terms of Use and where such content is deemed by AAFC to fall into any of the following categories:

Retweeting Agriculture and Agri-Food Canada's Tweets

AAFC may retweet (RT) relevant material posted by other Government of Canada Twitter pages and/or other pages determined to be relevant to followers and of significant value. This may include cross-linking, research findings, statistics, relevant events and conferences.

Users and followers may retweet AAFC's tweets within Twitter, provided that AAFC's content is not changed and that you acknowledge that the contents are a Crown copyright.

Accessibility

AAFC is committed to making its tweets accessible to its followers. If you have any problems accessing our tweets, another version of Twitter is available via Easy chirp (previously known as Accessible Twitter). Please note that most tweets refer to existing content on the Agriculture and Agri-Food Web site; you have the option of visiting that site for fully accessible content.

Privacy

AAFC's Twitter pages are not Government of Canada Web sites. They represent AAFC's presence on Twitter, a third-party service provider. Users are encouraged to read Twitter's Privacy Policy and Terms of Service. AAFC is not responsible for personal information tweeted by other users. To protect your own privacy and the privacy of others, AAFC recommends that you are very careful about what you tweet. Avoid tweeting any personal information about yourself or others. Personal information includes home addresses and telephone numbers, photographs containing images of identifiable individuals, and any other information considered personal as defined in paragraph 3 of the Privacy Act. AAFC is subject to the Access to Information Act and Privacy Act. Your tweet may be copied, stored, accessed or disclosed in response to a request under either of these Acts. Any personal information collected through this process is authorized by the Financial Administration Act, and in accordance with the Communications Policy of the Government of Canada and described in Standard Personal Information Bank PSU 938, Outreach Activities.

Official Languages

AAFC respects the Official Languages Act and is committed to ensuring that information is available in both French and English, of equal quality, where required. AAFC's tweets and retweets are available in both official languages. Simply view the appropriate AAFC Twitter page: in English @AAFC_Canada and in French @AAC_Canada. Responses to @replies will be made in the official language of origin. Summaries of extensive conversations taking place on one page may be provided to the other page.

Users should be aware that some links posted on the AAFC Twitter page may direct users to sites or other entities that are not subject to the Official Languages Act and that those sources are only available in the language in which they are written.

Twitter.com is available in multiple languages including English and French. To change your Twitter settings, select either English or French from the language selection menu.

Agriculture and Agri-Food Canada employee use of Twitter

Some AAFC employees use Twitter in a personal capacity under their own names or pseudonyms. Despite their professional affiliation with AAFC, their tweets do not represent the official or unofficial position of AAFC and should be considered the product of each individual as a private citizen.

Contact information

AAFC's Twitter pages are managed by the Public Affairs Branch of Agriculture and Agri-Food Canada, located at:

1341 Baseline Road
Ottawa, Ontario K1A 0C5
Email: socialmedia@agr.gc.ca

Media enquiries

Reporters are asked to send questions to Media Relations and to refrain from submitting questions on Twitter.

Media representatives can contact AAFC's Media Relations Team during regular working hours and on an emergency basis after regular working hours by phone at 1-866-345-7972 or 613-773-7972, or by email at: mediar@agr.gc.ca.

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